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Active Incident

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1

Active Incidents

0

Active Maintenances

14

Upcoming Maintenances

FED Service DiscruptionOperational

Incident Status

Operational

Components

ACH Origination | File Transfer, ACH Receiving | File Transfer, ACH Settlement, Card Issuance | API, Check Printing | File Transfer, Wire | API, Wire | File Transfer, Wire Settlement

Services

Federal Reserve - ACH, Federal Reserve - Checks, Federal Reserve - Wire


April 1, 2025 5:16PM CDT
April 1, 2025 10:16PM UTC
[Monitoring] Update: The Federal Reserve has restored service, and transaction processing has resumed. Payment rails are back online, and transactions are now flowing as expected across the network. We will closely monitor transaction activity over the next 24 hours to ensure continued stability and performance. Contact: For questions or ongoing updates, please reach out to your Account Manager or email us at status@getevolved.com.

April 1, 2025 4:29PM CDT
April 1, 2025 9:29PM UTC
[Investigating] Summary: The Federal Reserve is currently experiencing a service disruption affecting multiple transaction rails across the entire banking system. Impact: This is a widespread outage impacting all financial institutions, not just Evolve. As a result, clients may encounter unexpected errors, delays, or failed transactions. The disruption affects the ability to process and settle payments, including wires and other critical payment services. Contact: For questions or ongoing updates, please reach out to your Account Manager or email us at status@getevolved.com.

ACH Origination | API




Operational

ACH Origination | File Transfer




Operational

ACH Receiving | File Transfer




Operational

ACH Settlement




Operational

Book Transfer | File Transfer




Operational

Card Acquiring | API




Operational

Card Issuance | API




Operational

Check Printing | File Transfer




Operational

KYC | API




Operational

Ledger | API




Operational

Online Banking




Operational

RDC | File Transfer




Operational

RPPS | File Transfer




Operational

RTP Receive | API




Operational

RTP Send | API




Operational

vAccounts | File Transfer




Operational

Wire | API




Operational

Wire | Email Notices




Operational

Wire | File Transfer




Operational

Wire Settlement




Operational

Scheduled Maintenance

SFTP System MaintenancePlanned Maintenance

Schedule

April 5, 2025 10:00AM - 2:00PM CDT
April 5, 2025 3:00PM - 7:00PM UTC

Components

ACH Origination | File Transfer, ACH Receiving | File Transfer, Book Transfer | File Transfer, Card Issuance | API, Check Printing | File Transfer, Ledger | API, RDC | File Transfer, RPPS | File Transfer, vAccounts | File Transfer, Wire | File Transfer

Services

Infrastructure - SFTP File Transfer, File - ACH Return Generator, File - Account Activity, File - Account Balance, File - ACH Trace, File - Book Transfer, File - FinTech Ledger, File - Incoming ACH Return, File - vAccount ACH Receiving, File - RPPS, File - Wire In, File - Wire Out, File - X9, File - RDN

Description

Details: Evolve is deploying scheduled maintenance updates to our SFTP services on Saturday, 04.05.2025, 10:00-2:00 pm CT. Impact: During this maintenance window, all SFTP-related services will be temporarily unavailable. This includes access to Data Extracts via SFTP. Once the migration is complete, Data Extracts will be generated as usual. Recommended way to connect is SFTP.getevolved.com the associated IP Address will change to 13.92.1.31. Please make sure this IP is whitelisted and allowed for communication from your network. Evolve's public key will not be changed during this maintenance. Contact: Please direct any comments or questions to either your Account Manager or status@getevolved.com.
SSH Public Key UpdatePlanned Maintenance

Schedule

April 12, 2025 11:00AM - 2:00PM CDT
April 12, 2025 4:00PM - 7:00PM UTC

Components

ACH Origination | File Transfer, ACH Receiving | File Transfer, Book Transfer | File Transfer, Card Issuance | API, Check Printing | File Transfer, Ledger | API, RDC | File Transfer, RPPS | File Transfer, vAccounts | File Transfer, Wire | File Transfer

Services

Infrastructure - SFTP File Transfer, File - ACH Return Generator, File - Account Activity, File - Account Balance, File - ACH Trace, File - Book Transfer, File - FinTech Ledger, File - Incoming ACH Return, File - vAccount ACH Receiving, File - RPPS, File - Wire In, File - Wire Out, File - Check Printing, File - X9, File - RDN

Description

Summary: As part of Evolve's quarterly public key update, we are updating our public key and fingerprint for SSH connections between our clients and Evolve. This supports the secure passing of data via Evolve’s SFTP service. Impact: Clients that have not accepted the new SSH public key and fingerprint will not be able to connect to Evolve's SFTP server or be able to pass files after the maintenance window on 04.12.25 starting at 11am CT. Actions Required: Clients should adopt the new public key and fingerprint to continue passing files to Evolve's SFTP server following the regular cadence of data transfer. Contact: Please direct any comments or questions to either your Account Manager or status@getevolved.com. For more information, Evolve will be publishing a guide to our ReadMe documentation site in our next documentation release cycle.
ACH Receiving Data Extract MaintenancePlanned Maintenance

Schedule

April 15, 2025 5:00PM - 7:00PM CDT
April 15, 2025 10:00PM - 12:00AM UTC

Components

ACH Receiving | File Transfer

Services

Infrastructure - Database, Infrastructure - SFTP File Transfer, File - vAccount ACH Receiving

Description

Details: Evolve will be deploying a scheduled maintenance to our vAccount ACH Receiving file generation process on Tuesday, April 15th, 2025, at 5:00PM Central. Impact: No client impact is expected as part of this maintenance. Clients should continue to receive the same vAccount ACH Receiving data extract in the same delivery location. Contact: Please direct any comments or questions to either your Account Manager or status@getevolved.com.
Memorial Day | Federal HolidayPlanned Maintenance

Schedule

May 26, 2025 12:00AM - 11:59PM CDT
May 26, 2025 5:00AM - 4:59AM UTC

Components

ACH Origination | API, ACH Origination | File Transfer, ACH Receiving | File Transfer, ACH Settlement, Card Issuance | API, Check Printing | File Transfer, Ledger | API, RDC | File Transfer, Wire | API, Wire | File Transfer, Wire Settlement

Services

Federal Reserve - ACH, Federal Reserve - Checks, Federal Reserve - Wire, Processing - ACH, Processing - Wires (Domestic), Processing - Wires (International), File - ACH Return Generator, File - ACH Trace, File - Incoming ACH Return, File - vAccount ACH Receiving, File - Wire In, File - Wire Out, File - Check Printing, File - X9, File - RDN

Description

Summary: Evolve will experience scheduled downtime on May 26, 2025 in observance of Memorial Day. Impact: Processing services provided by the Federal Reserve are scheduled to be down during the scheduled window. Payments will not be processed through the Federal Reserve during this time. Payment processing will resume as soon as the Federal Reserve's services come back online following the federal holiday. Contact: Please direct any comments or questions to either your Account Manager or status@getevolved.com.
Juneteenth | Federal HolidayPlanned Maintenance

Schedule

June 19, 2025 12:00AM - 11:59PM CDT
June 19, 2025 5:00AM - 4:59AM UTC

Components

ACH Origination | API, ACH Origination | File Transfer, ACH Receiving | File Transfer, ACH Settlement, Card Issuance | API, Check Printing | File Transfer, Ledger | API, RDC | File Transfer, Wire | API, Wire | File Transfer, Wire Settlement

Services

Federal Reserve - ACH, Federal Reserve - Checks, Federal Reserve - Wire, Processing - ACH, Processing - Wires (Domestic), Processing - Wires (International), File - ACH Return Generator, File - ACH Trace, File - Incoming ACH Return, File - vAccount ACH Receiving, File - Wire In, File - Wire Out, File - Check Printing, File - X9, File - RDN

Description

Summary: Evolve will experience scheduled downtime on June 19, 2025 in observance of Juneteenth. Impact: Processing services provided by the Federal Reserve are scheduled to be down during the scheduled window. Payments will not be processed through the Federal Reserve during this time. Payment processing will resume as soon as the Federal Reserve's services come back online following the federal holiday. Contact: Please direct any comments or questions to either your Account Manager or status@getevolved.com.
Independence Day | Federal HolidayPlanned Maintenance

Schedule

July 4, 2025 12:00AM - 11:59PM CDT
July 4, 2025 5:00AM - 4:59AM UTC

Components

ACH Origination | API, ACH Origination | File Transfer, ACH Receiving | File Transfer, ACH Settlement, Card Issuance | API, Check Printing | File Transfer, Ledger | API, RDC | File Transfer, Wire | API, Wire | File Transfer, Wire Settlement

Services

Federal Reserve - ACH, Federal Reserve - Checks, Federal Reserve - Wire, Processing - ACH, Processing - Wires (Domestic), Processing - Wires (International), File - ACH Return Generator, File - ACH Trace, File - Incoming ACH Return, File - vAccount ACH Receiving, File - Wire In, File - Wire Out, File - Check Printing, File - X9, File - RDN

Description

Summary: Evolve will experience scheduled downtime on July 4, 2025 in observance of Independence Day. Impact: Processing services provided by the Federal Reserve are scheduled to be down during the scheduled window. Payments will not be processed through the Federal Reserve during this time. Payment processing will resume as soon as the Federal Reserve's services come back online following the federal holiday. Contact: Please direct any comments or questions to either your Account Manager or status@getevolved.com.
SSH Public Key UpdatePlanned Maintenance

Schedule

July 12, 2025 11:00AM - 2:00PM CDT
July 12, 2025 4:00PM - 7:00PM UTC

Components

ACH Origination | File Transfer, ACH Receiving | File Transfer, Book Transfer | File Transfer, Card Issuance | API, Check Printing | File Transfer, Ledger | API, RDC | File Transfer, RPPS | File Transfer, vAccounts | File Transfer, Wire | File Transfer

Services

Infrastructure - SFTP File Transfer, File - ACH Return Generator, File - Account Activity, File - Account Balance, File - ACH Trace, File - Book Transfer, File - FinTech Ledger, File - Incoming ACH Return, File - vAccount ACH Receiving, File - RPPS, File - Wire In, File - Wire Out, File - Check Printing, File - X9, File - RDN

Description

Summary: As part of Evolve's quarterly public key update, we are updating our public key and fingerprint for SSH connections between our clients and Evolve. This supports the secure passing of data via Evolve’s SFTP service. Impact: Clients that have not accepted the new SSH public key and fingerprint will not be able to connect to Evolve's SFTP server or be able to pass files after the maintenance window on 07.12.25 starting at 11am CT. Actions Required: Clients should adopt the new public key and fingerprint to continue passing files to Evolve's SFTP server following the regular cadence of data transfer. Contact: Please direct any comments or questions to either your Account Manager or status@getevolved.com. For more information, Evolve will be publishing a guide to our ReadMe documentation site in our next documentation release cycle.
Labor Day | Federal HolidayPlanned Maintenance

Schedule

September 1, 2025 12:00AM - 11:59PM CDT
September 1, 2025 5:00AM - 4:59AM UTC

Components

ACH Origination | API, ACH Origination | File Transfer, ACH Receiving | File Transfer, ACH Settlement, Card Issuance | API, Check Printing | File Transfer, Ledger | API, RDC | File Transfer, Wire | API, Wire | File Transfer, Wire Settlement

Services

Federal Reserve - ACH, Federal Reserve - Checks, Federal Reserve - Wire, Processing - ACH, Processing - Wires (Domestic), Processing - Wires (International), File - ACH Return Generator, File - ACH Trace, File - Incoming ACH Return, File - vAccount ACH Receiving, File - Wire In, File - Wire Out, File - Check Printing, File - X9, File - RDN

Description

Summary: Evolve will experience scheduled downtime on September 1, 2025 in observance of Labor Day. Impact: Processing services provided by the Federal Reserve are scheduled to be down during the scheduled window. Payments will not be processed through the Federal Reserve during this time. Payment processing will resume as soon as the Federal Reserve's services come back online following the federal holiday. Contact: Please direct any comments or questions to either your Account Manager or status@getevolved.com.
SSH Public Key UpdatePlanned Maintenance

Schedule

October 11, 2025 11:00AM - 2:00PM CDT
October 11, 2025 4:00PM - 7:00PM UTC

Components

ACH Origination | File Transfer, ACH Receiving | File Transfer, Book Transfer | File Transfer, Card Issuance | API, Check Printing | File Transfer, Ledger | API, RDC | File Transfer, RPPS | File Transfer, vAccounts | File Transfer, Wire | File Transfer

Services

Infrastructure - SFTP File Transfer, File - ACH Return Generator, File - Account Activity, File - Account Balance, File - ACH Trace, File - Book Transfer, File - FinTech Ledger, File - Incoming ACH Return, File - vAccount ACH Receiving, File - RPPS, File - Wire In, File - Wire Out, File - Check Printing, File - X9, File - RDN

Description

Summary: As part of Evolve's quarterly public key update, we are updating our public key and fingerprint for SSH connections between our clients and Evolve. This supports the secure passing of data via Evolve’s SFTP service. Impact: Clients that have not accepted the new SSH public key and fingerprint will not be able to connect to Evolve's SFTP server or be able to pass files after the maintenance window on 10.11.25 starting at 11am CT. Actions Required: Clients should adopt the new public key and fingerprint to continue passing files to Evolve's SFTP server following the regular cadence of data transfer. Contact: Please direct any comments or questions to either your Account Manager or status@getevolved.com. For more information, Evolve will be publishing a guide to our ReadMe documentation site in our next documentation release cycle.
Columbus Day | Federal HolidayPlanned Maintenance

Schedule

October 13, 2025 12:00AM - 11:59PM CDT
October 13, 2025 5:00AM - 4:59AM UTC

Components

ACH Origination | API, ACH Origination | File Transfer, ACH Receiving | File Transfer, ACH Settlement, Card Issuance | API, Check Printing | File Transfer, Ledger | API, RDC | File Transfer, Wire | API, Wire | File Transfer, Wire Settlement

Services

Federal Reserve - ACH, Federal Reserve - Checks, Federal Reserve - Wire, Processing - ACH, Processing - Wires (Domestic), Processing - Wires (International), File - ACH Return Generator, File - ACH Trace, File - Incoming ACH Return, File - vAccount ACH Receiving, File - Wire In, File - Wire Out, File - Check Printing, File - X9, File - RDN

Description

Summary: Evolve will experience scheduled downtime on October 13, 2025 in observance of Columbus Day. Impact: Processing services provided by the Federal Reserve are scheduled to be down during the scheduled window. Payments will not be processed through the Federal Reserve during this time. Payment processing will resume as soon as the Federal Reserve's services come back online following the federal holiday. Contact: Please direct any comments or questions to either your Account Manager or status@getevolved.com.
Veterans Day | Federal HolidayPlanned Maintenance

Schedule

November 11, 2025 12:00AM - 11:59PM CST
November 11, 2025 6:00AM - 5:59AM UTC

Components

ACH Origination | API, ACH Origination | File Transfer, ACH Receiving | File Transfer, ACH Settlement, Card Issuance | API, Check Printing | File Transfer, Ledger | API, RDC | File Transfer, Wire | API, Wire | File Transfer, Wire Settlement

Services

Federal Reserve - ACH, Federal Reserve - Checks, Federal Reserve - Wire, Processing - ACH, Processing - Wires (Domestic), Processing - Wires (International), File - ACH Return Generator, File - ACH Trace, File - Incoming ACH Return, File - vAccount ACH Receiving, File - Wire In, File - Wire Out, File - Check Printing, File - X9, File - RDN

Description

Summary: Evolve will experience scheduled downtime on November 11, 2025 in observance of Veterans Day. Impact: Processing services provided by the Federal Reserve are scheduled to be down during the scheduled window. Payments will not be processed through the Federal Reserve during this time. Payment processing will resume as soon as the Federal Reserve's services come back online following the federal holiday. Contact: Please direct any comments or questions to either your Account Manager or status@getevolved.com.
Thanksgiving Day | Federal HolidayPlanned Maintenance

Schedule

November 27, 2025 12:00AM - 11:59PM CST
November 27, 2025 6:00AM - 5:59AM UTC

Components

ACH Origination | API, ACH Origination | File Transfer, ACH Receiving | File Transfer, ACH Settlement, Card Issuance | API, Check Printing | File Transfer, Ledger | API, RDC | File Transfer, Wire | API, Wire | File Transfer, Wire Settlement

Services

Federal Reserve - ACH, Federal Reserve - Checks, Federal Reserve - Wire, Processing - ACH, Processing - Wires (Domestic), Processing - Wires (International), File - ACH Return Generator, File - ACH Trace, File - Incoming ACH Return, File - vAccount ACH Receiving, File - Wire In, File - Wire Out, File - Check Printing, File - X9, File - RDN

Description

Summary: Evolve will experience scheduled downtime on November 27, 2025 in observance of Thanksgiving Day. Impact: Processing services provided by the Federal Reserve are scheduled to be down during the scheduled window. Payments will not be processed through the Federal Reserve during this time. Payment processing will resume as soon as the Federal Reserve's services come back online following the federal holiday. Contact: Please direct any comments or questions to either your Account Manager or status@getevolved.com.
Christmas Day | Federal HolidayPlanned Maintenance

Schedule

December 25, 2025 12:00AM - 11:59PM CST
December 25, 2025 6:00AM - 5:59AM UTC

Components

ACH Origination | API, ACH Origination | File Transfer, ACH Receiving | File Transfer, ACH Settlement, Card Issuance | API, Check Printing | File Transfer, Ledger | API, RDC | File Transfer, Wire | API, Wire | File Transfer, Wire Settlement

Services

Federal Reserve - ACH, Federal Reserve - Checks, Federal Reserve - Wire, Processing - ACH, Processing - Wires (Domestic), Processing - Wires (International), File - ACH Return Generator, File - ACH Trace, File - Incoming ACH Return, File - vAccount ACH Receiving, File - Wire In, File - Wire Out, File - Check Printing, File - X9, File - RDN

Description

Summary: Evolve will experience scheduled downtime on December 25, 2025 in observance of Christmas Day. Impact: Processing services provided by the Federal Reserve are scheduled to be down during the scheduled window. Payments will not be processed through the Federal Reserve during this time. Payment processing will resume as soon as the Federal Reserve's services come back online following the federal holiday. Contact: Please direct any comments or questions to either your Account Manager or status@getevolved.com.
New Year's Day | Federal HolidayPlanned Maintenance

Schedule

January 1, 2026 12:00AM - 11:59PM CST
January 1, 2026 6:00AM - 5:59AM UTC

Components

ACH Origination | API, ACH Origination | File Transfer, ACH Receiving | File Transfer, ACH Settlement, Card Issuance | API, Check Printing | File Transfer, Ledger | API, RDC | File Transfer, Wire | API, Wire | File Transfer, Wire Settlement

Services

Federal Reserve - ACH, Federal Reserve - Checks, Federal Reserve - Wire, Processing - ACH, Processing - Wires (Domestic), Processing - Wires (International), File - ACH Return Generator, File - ACH Trace, File - Incoming ACH Return, File - vAccount ACH Receiving, File - Wire In, File - Wire Out, File - Check Printing, File - X9, File - RDN

Description

Summary: Evolve will experience scheduled downtime on January 1, 2026 in observance of New Year's Day. Impact: Processing services provided by the Federal Reserve are scheduled to be down during the scheduled window. Payments will not be processed through the Federal Reserve during this time. Payment processing will resume as soon as the Federal Reserve's services come back online following the federal holiday. Contact: Please direct any comments or questions to either your Account Manager or status@getevolved.com.